Top Gong Competitors in 2025: Feature, Pricing, and Use Case Comparison

While Gong has long been a leader in the conversation intelligence space, its massive price tag and extensive features make it impractical for many growing teams and niche industries. In recent years, advancements in AI and the changing needs of sales teams have sparked the rise of innovative platforms like SilkChart, Fathom, and Siro.ai, which are redefining conversation intelligence and sales enablement. While many tools exist in the conversation intelligence space, we will focus on solutions tailored to distinct niches, helping you identify the best fit for your specific needs.

SilkChart, Fathom, and Siro.ai each specialize in addressing unique challenges— whether it's optimizing SaaS sales performance, simplifying meeting management, or enhancing in-person sales analytics. This article breaks down their features, pricing, and best use cases to help you determine the ideal fit for your organization.
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TL;DR 

Not every team will get the best return on investment (ROI) from Gong’s enterprise-grade features and price tag. Here’s how to choose the best Gong alternative for your specific needs:

1. Choose SilkChart if you’re a SaaS sales team looking to optimize playbook adoption, get AI-powered coaching, improve sales performance, and scale coaching impact. 
2. Go with Fathom if your focus is on efficient meeting management across departments, automated note-taking, and concise summaries for remote teams.‍
3. Pick Siro.ai if you need advanced insights into face-to-face sales interactions, great for industries like medical devices or retail.

Table of Contents

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• Why Consider Alternatives to Gong?
• Key Comparison Table of Gong Competitors in 2025
• Why are SilkChart, Fathom, and Siro.ai Top Gong Competitors in 2025? 
• Can Series A and Larger Businesses Benefit from Gong Alternatives?
• What Criteria Should I Consider When Evaluating Conversation Intelligence Platforms?
• More Common FAQs

Why Consider Alternatives to Gong?

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• High Cost: According to this report from Forrester, “Gong charges a flat annual platform fee of $50,000 for its Enterprise Platform” with an additional annual cost per user seat. For many scaling teams, this is a dealbreaker. 
• Feature Overload: Gong's comprehensive feature set, while powerful, can feel bloated for smaller sales teams or those in niche industries. 
• Tailored Needs: A specialized tool aligned with your specific business focus ensures better ROI by eliminating unnecessary functionalities and focusing on the features you truly need.

Finding a Gong alternative isn’t just about cutting costs— it’s about finding a tool that truly aligns with your goals. Every organization has distinct sales processes, team sizes, and industry demands. Opting for tailored solutions ensures you’re investing in features that enhance productivity, streamline operations, and deliver better ROI.

Key Comparison of Top Gong Competitors in 2025

Table 1. Comparison of Gong Competitors like SilkChart, Fathom, Siro.ai

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Why are SilkChart, Fathom, and Siro.ai Top Gong Competitors in 2025? 

SilkChart has established itself as a powerhouse for SaaS sales teams by focusing exclusively on their unique needs. Its AI-driven platform provides detailed playbook adoption analysis and personalized coaching insights that help teams refine talk tracks and optimize their sales strategies. With pricing starting at $19/user/month including a free tier, SilkChart offers 80% of Gong's features at 20% of the cost, making it particularly attractive for scaling SaaS companies.

Fathom has carved out its niche by mastering AI-powered meeting documentation. While Gong offers comprehensive sales features, Fathom excels in automated note-taking and creating concise meeting summaries that are easily searchable and shareable across teams. Its straightforward approach and accessible pricing make it a great choice for teams prioritizing efficient meeting documentation over sales analytics.

Siro.ai distinguishes itself by focusing on field sales teams who conduct face-to-face meetings. Its specialized AI technology captures and analyzes in-person interactions, providing insights on conversational flow, sentiment, and key takeaways. This unique focus on physical sales meetings makes it particularly valuable for industries like medical devices and retail where personal interactions drive business relationships.

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Can Series A and Larger Businesses Benefit from Gong Alternatives?

After comparing these platforms, let’s focus on why Series A and larger businesses might find Gong alternatives particularly valuable.

Cost Efficiency Without Compromise: Scaling businesses often face budget constraints but still require robust tools to support their growth. In addition to their annual platform fees, general market research shows that Gong charges about $1,000–$2,000 per user per year, with an average contract value exceeding $100,000, making it impractical for many growing sales teams. Fortunately, Gong alternatives like SilkChart and Fathom offer cost-effective solutions, with free plans or affordable pricing starting at $19/user/month. This makes them an excellent option for businesses that need advanced features without the significant investment associated with Gong.

Playbook Analysis for Sales Reps: For organizations with dedicated sales teams, ensuring adherence to a proven playbook is critical for consistency and scalability. SilkChart, in particular, excels in playbook adoption analysis, providing actionable insights that help teams refine their strategies and optimize performance.

Ease of Use for Fast-Growing Teams: As organizations grow, onboarding and training new team members can be challenging. Tools like Fathom and SilkChart prioritize user-friendly interfaces and minimal training requirements, enabling sales teams to quickly adapt and leverage their features effectively.

Scalability to Match Growth: Scaling companies need platforms that grow with them without overwhelming teams with unnecessary features. While Gong's extensive capabilities are great for large enterprises, they can feel bloated and impractical for businesses still in their growth phase. Pick a Gong alternative that offers streamlined, essential features that are easy to adopt and scale as your needs evolve.

For Series A and larger businesses, these platforms strike a balance between affordability, targeted functionality, and scalability. 

While the comparison table highlights key differences, finding the right conversation intelligence tool requires evaluating how well each aligns with your unique sales goals and operational needs. Next, we’ll explore how to evaluate these tools and identify the perfect fit for you.

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What Criteria Should I Consider When Evaluating Conversation Intelligence Platforms? 

Choosing the right conversation intelligence tool—  whether it’s Gong or a competitor is crucial to streamlining your sales process and maximizing ROI. To help you navigate your options, here are five key criteria you should evaluate :

1. Budget

Start by assessing whether the tool fits your financial plan. Many Gong competitors, like SilkChart and Fathom, offer flexible and affordable pricing models, making it easier to justify the investment. Also, be sure to watch out for any hidden costs, such as fees for technical support, early termination, or unexpected charges for scaling. For example, if your team is expected to double in the next year, consider how your costs will evolve and whether the pricing model remains sustainable.

2. Scalability

Consider your team’s growth trajectory. Will the tool support your expanding team and evolving needs? Competitors like SilkChart are designed to scale alongside your business, offering advanced features as your sales processes grow more complex.

3. Integration

A good conversation intelligence tool should integrate seamlessly with your existing CRM and sales stack, such as Salesforce, HubSpot, or Slack. Integration ensures your data flows smoothly, eliminating time-consuming manual tasks. 

4. Ease of Use

Even the most powerful tool won’t deliver results if your team struggles to use it. Look for platforms with intuitive interfaces and minimal onboarding requirements. Fathom and SilkChart both simplify meeting transcription and summaries, making it easy for teams to get started without extensive training.

5. Feature Set

Ensure the tool’s features align with your specific needs. For example:

• SaaS Sales Teams: SilkChart’s analytics and playbook tracking are ideal.
• Remote Teams: Fathom’s meeting management tools keep virtual teams organized.
• Field Sales Teams: Siro.ai offers in-person analytics tailored for industries like retail or medical devices.

Prioritize platforms that focus on solving your team’s biggest pain points without overwhelming you with unnecessary extras.

6. Team Needs Alignment

Finally, ask: “Does this tool align with how we work today?” A tool that complements your workflow, enhances collaboration, and solves specific challenges is essential for achieving long-term success.

By using this framework, you can confidently choose a Gong competitor that fits your budget, scales with your team, and addresses your unique challenges.

‍FAQs

1. Which Gong alternative is best for SaaS sales teams?
   SilkChart stands out as the top choice for SaaS sales teams with its tailored features and affordable pricing. It offers tools like playbook tracking and AI-driven coaching, specifically designed to meet the needs of B2B SaaS sales teams. Its user-friendly interface and flexible plans make it ideal for startups and scaling companies.
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2. How does SilkChart differ from Gong?
   SilkChart offers a streamlined, cost-effective alternative to Gong, focusing on the features sales teams actually use, like actionable insights, playbook analysis, and AI coaching feedback. Unlike legacy platforms, it eliminates seat minimums, lengthy contracts, and expensive platform fees, making conversation intelligence more accessible and practical.
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3. What industries benefit from Siro.ai?
   Siro.ai is ideal for field sales teams in industries like medical devices, retail, and other sectors reliant on face-to-face interactions. 
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4. Does SilkChart offer playbook tracking?
   Yes, SilkChart excels at playbook adoption analysis, a feature not offered or emphasized by Fathom or Siro.ai.
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5. Are there free Gong alternatives?
   Both SilkChart and Fathom offer free plans, making them accessible and cost-effective.

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Final Thoughts: 

Each platform specializes in specific areas, so the right choice really depends on your sales team’s unique needs. Think about your budget, the features that matter most, your team size, and how well the platform integrates with the tools you already use.

If you are looking for a Gong alternative, consider SilkChart for SaaS sales optimization, Fathom for streamlined meeting management, and Siro.ai for in-person sales intelligence.

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